Continuous learning continues its slow yet steady upward trajectory in the ever-changing L&D universe. New research by Bersin by Deloitte stresses the need “to enable employees to respond effectively to change” by creating a culture of leadership and learning. The benefits to organizations that can pull this off, according to the report?
· Two times more likely to respond effectively and efficiently to change
· Two times more likely to meet or exceed financial targets
· Seven times more likely to manage performance problems
· Ten times more likely to identify and develop leaders
A couple of weeks ago at the Education Summit, John Palmer spoke about the culture of learning at AT&T, and the value of continuous learning as a response to change. At AT&T, employees can opt to take advantage of upskilling development programs or choose to remain (and then leave) with relatively soon-to-sunset programs.
The two questions we should be asking ourselves about preparing for tremendous changes impacting the workforce:
1. How agile can organizations be in responding to questions they don’t even know they will be asking in five year?
2. How can we prepare the workers of tomorrow to be respond to change that we cannot define today?
An Infrastructure for Corporate Agility
The infrastructure on which corporate learning stands, and therefore its ability to adapt effectively to change, must include the mindset as well as the toolset to adapt. This means that learning theory needs to get converted to practice much faster than ever before. And in smaller pieces. And when people really need it. Charles Jennings has been telling us this for years. As machines become more capable of taking away many of our jobs, more people seem to be ready to listen.
If technology is threatening to eat us, we need to leverage technology to keep up, and more importantly, to remain relevant. So, now we are ready for a version of 70:20:10 that speaks more than ever to just-in-time learning, and need the tools to provide it. Just as everyone started to understand what an LMS is, we are now demanding platforms that are more flexible and that will provide access to and credit for learning from multiple sources. For a start, look at what the teams at Fuse Universal, EdCast, and Degreed are doing in terms of providing, curating, and aggregating learning.
What about the Culture of Learning?
The change starts in kindergarten with helping to shape a love of learning that goes beyond mimicry and memorization. The type of mind required to answer questions we don’t will be asked and change that we cannot yet define needs less structure and more open-minded problem solving capability.
Should we be teaching kids to code? Sure! Let’s also teach them to work with their hands as well and break down a problem into its component parts.
Here, too, let’s use the technology at hand to provide personalized learning that not only allows students to follow a path of most interest, but that understands how that student thinks and is designed accordingly.